Terms & Conditions
This website is operated by Rishabh Mishra,
having its registered address at
B7/004, Supertech Eco Village 2, Sector 16 B, Greater Noida, Gautam Buddha Nagar – 201306.
You may contact us at +91 92116 32133.
Welcome to UrbanUnder. By accessing or using our website, you agree to be bound by the following Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. Use of the Website
- You must be at least 18 years old to use this website or make a purchase
- You agree not to misuse the website or engage in activities that may harm UrbanUnder or other users
- You must provide accurate, complete, and up-to-date information while creating an account or placing an order
2. Products & Services
- We make every effort to display accurate product information; however, actual colors or appearance may vary due to device screens
- Product availability is subject to change without prior notice
- UrbanUnder reserves the right to modify, replace, or discontinue any product at any time
3. Pricing & Payments
- All prices listed on UrbanUnder are final and include applicable taxes unless stated otherwise
- Prices may change at any time without prior notice
- Orders are processed only after successful payment confirmation
- UrbanUnder is not responsible for payment failures, delays, or errors caused by third-party payment gateways
4. Order Acceptance & Cancellation
- An order is considered accepted only after confirmation via email or SMS
- UrbanUnder reserves the right to cancel an order due to:
- Product unavailability
- Payment issues
- Incorrect or incomplete customer information
- Fraudulent or suspicious activity
Customers may cancel their order within 12 hours of placing it, provided the order has not been shipped.
5. Shipping & Delivery
- Shipping timelines provided are estimated and may vary due to courier delays or unforeseen circumstances
- Once shipped, a tracking ID will be shared with the customer
- UrbanUnder is not responsible for delays caused by courier partners, natural events, or operational challenges
6. Returns, Refunds & Exchanges
Please refer to our Refund & Cancellation Policy for detailed information regarding returns, refunds, and exchanges.
7. Intellectual Property
- All content on UrbanUnder, including text, images, logos, graphics, designs, and layouts, is the exclusive property of UrbanUnder
- Unauthorized copying, reproduction, distribution, or use of any content is strictly prohibited
8. User Conduct
You agree NOT to:
- Upload or share harmful, offensive, defamatory, or illegal content
- Attempt to hack, disrupt, or damage the website or its security
- Use bots, scripts, or automated tools without prior written permission
9. Limitation of Liability
UrbanUnder shall not be liable for:
- Any direct, indirect, incidental, or consequential damages arising from the use of the website or products
- Losses due to delays, inaccuracies, service interruptions, or technical issues
Your use of the website is entirely at your own risk.
10. Third-Party Links
Our website may contain links to third-party websites. UrbanUnder is not responsible for the content, policies, or practices of such external sites.
11. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.
12. Changes to Terms
UrbanUnder reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of the revised terms.
13. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts in Delhi NCR.
14. Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact us:
Phone: +91 92116 32133
Email: urbanunder.in@gmail.com